fb001.cc Privacy Policy

fb001.cc ("we," "us," "our," "the Platform," or "the Site") operates the online casino and sports betting platform accessible at fb001cc.net, serving registered players in the Philippines. In the context of this Privacy Policy, fb001.cc acts as the data controller responsible for the personal data of its registered users and website visitors.

This Privacy Policy applies to all personal data collected through the fb001.cc website, mobile-optimized web application, customer support channels, and any other interaction between you and fb001.cc. It should be read together with our Terms & Conditions and Responsible Gaming Policy.

fb001.cc collects the following categories of personal data from players and visitors, depending on their level of interaction with the Platform:

Account Registration Data:

• Full legal name as it appears on your government-issued Philippine ID;
• Date of birth (for age verification — players must be 21+);
• Registered email address;
• Philippine mobile number (used for account verification and OTP delivery);
• Username and encrypted password;
• Residential address in the Philippines.

Identity Verification (KYC) Data:

• Copies of government-issued Philippine identification documents (e.g., PhilSys National ID, UMID, Passport, Driver's License, SSS/GSIS ID);
• Selfie or liveness check image for identity matching;
• Proof of address documentation where required.

Financial Data:

• GCash or Maya mobile wallet number (for deposits and withdrawals);
• Bank account details where bank transfer is used (BPI, BDO, Metrobank, etc.);
• Transaction history: deposit amounts, withdrawal requests, dates, and reference numbers;
• Bonus and promotional activity records.

Technical & Usage Data:

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session duration, login timestamps, and game activity logs;
• Cookies and similar tracking technologies (see Section 7).

Communications Data:

• Records of Live Chat conversations with fb001.cc support agents;
• Email correspondence submitted to fb001.cc support channels.

fb001.cc collects personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or respond to promotional offers;
• Automatically: Through cookies, web server logs, and similar technologies as you navigate and use the fb001.cc Platform;
• From third parties: Where permitted by law, from identity verification service providers, payment processors (GCash, Maya, BPI, BDO, etc.), fraud detection services, and where applicable, from public records to verify the accuracy of information you have provided.

fb001.cc processes your personal data for the following purposes:

• Account management: Creating, maintaining, verifying, and securing your fb001.cc player account;
• Identity & age verification: Confirming that you are at least 21 years old and meet all eligibility criteria in accordance with Philippine law;
• Payment processing: Facilitating deposits via GCash, Maya, and bank channels, and processing withdrawal requests to your verified payment method;
• Anti-money laundering (AML) compliance: Monitoring transactions to detect and prevent financial crime, in accordance with Republic Act No. 9160 (Anti-Money Laundering Act) as amended;
• Fraud prevention: Detecting and preventing unauthorized account access, multi-accounting, bonus abuse, and other prohibited conduct;
• Customer support: Responding to your queries, complaints, and requests submitted via Live Chat or email;
• Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling indicators and enforcing self-exclusion requests;
• Marketing communications: Sending promotional offers, bonus notifications, and VIP program updates, where you have consented to receive such communications;
• Platform improvement: Analysing usage data to improve fb001.cc's features, performance, and user experience;
• Legal compliance: Meeting our obligations under applicable Philippine law and regulatory requirements.

fb001.cc processes your personal data on the following legal bases under the Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations:

• Contractual necessity: Processing required to fulfil our obligations under the Terms and Conditions you agreed to at registration, including account management, payment processing, and game provision;
• Legal obligation: Processing required to comply with applicable Philippine law, including anti-money laundering obligations and age verification requirements;
• Legitimate interest: Processing for fraud detection, platform security, and responsible gaming monitoring, where such interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw this consent at any time by contacting support.

fb001.cc does not sell your personal data to third parties. We may share your personal data in the following limited circumstances:

• Payment processors: GCash (GXI), Maya (Voyager Innovations), and banking partners (BPI, BDO, Metrobank) receive financial data necessary to process your transactions;
• Identity verification providers: Third-party KYC service providers receive identity documents and selfie data to verify your identity and age;
• Game providers: JILI, PG Soft, Pragmatic Play, and other certified game studios may receive minimal session data necessary to deliver and support their games on the fb001.cc Platform;
• Fraud and security services: Third-party fraud detection tools may receive technical data (IP address, device fingerprint) to identify suspicious activity;
• Regulatory authorities: fb001.cc will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), law enforcement, or other competent Philippine authorities where required by law or a valid legal order;
• Professional advisors: Legal counsel, auditors, and insurers where strictly necessary and subject to binding confidentiality obligations.

fb001.cc uses cookies and similar tracking technologies to operate and improve the Platform. The categories of cookies used are:

• Strictly necessary cookies: Required for the Platform to function — session management, login state, security tokens. Cannot be disabled;
• Functional cookies: Remember your preferences such as language, display settings, and notification preferences;
• Analytics cookies: Collect aggregated, anonymized data about how visitors use fb001.cc to help us improve the Platform's performance and user experience;
• Marketing cookies: Used only where you have provided explicit consent, to deliver relevant promotional communications.

You may manage your cookie preferences through your browser settings. Disabling strictly necessary cookies may impair fb001.cc's functionality. For analytics and marketing cookies, consent can be withdrawn by adjusting your browser settings or contacting fb001.cc support.

fb001.cc retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. General retention guidelines are as follows:

• Active account data: Retained for the duration of the account's active status plus a minimum of five (5) years following account closure, to comply with AML and tax record-keeping obligations;
• KYC documents: Retained for a minimum of five (5) years following the end of the customer relationship;
• Financial transaction records: Retained for a minimum of five (5) years in accordance with AMLC requirements;
• Support communications: Retained for up to two (2) years following resolution of the relevant query;
• Marketing consent records: Retained until consent is withdrawn plus a reasonable period for compliance record-keeping.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with fb001.cc's data disposal procedures.

fb001.cc implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and fb001.cc servers;
• Encryption of sensitive data at rest, including passwords (stored as salted hashes) and KYC document images;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular security assessments and vulnerability scanning of the fb001.cc platform infrastructure;
• Two-factor authentication (2FA) available for player accounts and required for all administrative access.

In the event of a personal data breach that poses a risk to your rights and freedoms, fb001.cc will notify affected players and, where required by law, the National Privacy Commission (NPC) of the Philippines within the timeframe prescribed by the Data Privacy Act of 2012.

Under the Data Privacy Act of 2012 (Republic Act No. 10173), registered players of fb001.cc have the following rights with respect to their personal data:

• Right to be informed: The right to know how your personal data is collected, used, and processed — as set out in this Privacy Policy;
• Right of access: The right to request a copy of the personal data fb001.cc holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to fb001.cc's legal retention obligations;
• Right to object: The right to object to processing based on legitimate interest, including direct marketing;
• Right to data portability: The right to receive your personal data in a structured, machine-readable format;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact fb001.cc support via Live Chat (available 24/7) or by email at [email protected]. fb001.cc will respond to data subject requests within thirty (30) days of receipt.

fb001.cc is strictly an adult gaming platform. The minimum age to register and use fb001.cc is 21 years old in accordance with Philippine law governing casino-style gambling. fb001.cc does not knowingly collect personal data from persons under the age of 21.

If fb001.cc becomes aware that personal data has been collected from a person under 21 years of age, it will immediately close the associated account and delete or anonymize all related personal data, subject to any retention obligations under applicable law. If you believe a minor has registered on fb001.cc, please notify us immediately via Live Chat or at [email protected].

Where personal data is transferred to, processed in, or accessed from a jurisdiction outside the Philippines — for example, by game providers or cloud infrastructure providers operating in other countries — fb001.cc ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to that required by the Data Privacy Act of 2012. Such safeguards may include contractual clauses or adequacy determinations by the National Privacy Commission.

The fb001.cc website may contain links to third-party websites or services (such as payment provider portals). This Privacy Policy applies only to the fb001.cc Platform. fb001.cc is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party service you access through or in connection with fb001.cc.

fb001.cc may update this Privacy Policy from time to time to reflect changes in our data practices, Platform features, or applicable law. Material changes will be communicated to registered players via email or a prominent on-site notice prior to taking effect. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

Your continued use of fb001.cc following the effective date of any update constitutes your acknowledgement of the revised Privacy Policy. If you do not agree with the updated Policy, please close your account and cease using the Platform.

For any questions, concerns, or requests relating to this Privacy Policy or to your personal data held by fb001.cc, please contact us through:

• Live Chat: Available 24 hours a day, 7 days a week via the on-site chat widget at fb001cc.net;
• Email: [email protected] — response within 24 hours on business days;
• Support Hours: 24/7, including Philippine public holidays.

If you believe your data protection rights under the Data Privacy Act of 2012 have been violated and your complaint has not been resolved to your satisfaction through fb001.cc's internal process, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.